Terms + Conditions

By accessing or using ranzohardware.com, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. These Terms apply to all visitors, customers, and others who access or use the site.

If you do not agree to these Terms, you should not use this site or place orders through it.

This site is intended for lawful business and personal purchasing of hardware, tools, and industrial supplies. By using the site, you agree not to misuse it in any way.

Prohibited conduct includes, but is not limited to: attempting to gain unauthorized access to any portion of the site or its systems; interfering with or disrupting the operation of the site; using automated tools to scrape or extract data; and using the site for any unlawful purpose or in violation of any applicable regulations.

Certain features of the site, including placing orders, may require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorized use of your account, contact us immediately at [email protected].

Ranzo Hardware reserves the right to suspend or terminate any account at its discretion, including accounts that violate these Terms or have been inactive for an extended period.

Ranzo Hardware makes reasonable efforts to ensure that product descriptions, pricing, and availability information displayed on the site are accurate. However, errors may occur.

Ranzo Hardware reserves the right to correct pricing or product information errors at any time, to cancel any orders that were placed based on incorrect pricing, and to modify product availability without prior notice. In the event an order is cancelled due to a pricing error, you will be notified and a full refund will be issued.

All orders placed through the site are subject to acceptance by Ranzo Hardware. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, product unavailability, or errors in order information.

Payment is required at the time of order unless you hold an approved Trade Account. Ranzo Hardware accepts major credit cards and other payment methods displayed at checkout. By submitting your payment information, you represent that you are authorized to use the payment method provided.

Shipping terms, estimated delivery timelines, available shipping methods, and associated costs are described in our Shipping + Delivery policy, which is incorporated into these Terms by reference.

Returns and refunds are handled in accordance with our Return Policy, which is incorporated into these Terms by reference.

All content on this site — including but not limited to text, graphics, logos, images, and software — is the property of Ranzo Hardware or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this site without the prior written permission of Ranzo Hardware.

Third-party brand names, product names, and logos displayed on this site are the property of their respective owners and are used solely to identify products available for purchase. Their appearance on this site does not imply any affiliation with or endorsement by those brand owners.

To the fullest extent permitted by applicable law, Ranzo Hardware, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages of any kind arising out of or in connection with your use of this site or any products purchased through it, even if Ranzo Hardware has been advised of the possibility of such damages.

In all cases, Ranzo Hardware’s total liability for any claim arising from or related to a purchase shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Products sold through Ranzo Hardware may be covered by manufacturer warranties where applicable. Details of manufacturer warranty coverage, if any, are typically available in the product documentation included with the item.

Ranzo Hardware makes no additional warranties, express or implied, regarding products sold through this site, including but not limited to implied warranties of merchantability or fitness for a particular purpose, except as required by applicable law.

Certain products available through Ranzo Hardware may be classified as hazardous materials under applicable federal, state, or local regulations. Such products are subject to shipping restrictions and may require special handling, storage, or disposal procedures.

By purchasing such products, you represent that you are familiar with and will comply with all applicable laws and regulations governing their receipt, use, storage, and disposal. Ranzo Hardware is not responsible for damages resulting from improper handling or noncompliance.

You agree to indemnify, defend, and hold harmless Ranzo Hardware, its officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys’ fees — arising out of or in any way connected with your violation of these Terms, your use of the site, or your misuse of products purchased through the site.

Ranzo Hardware reserves the right to modify these Terms and Conditions at any time. When changes are made, the updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the site following the posting of updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you should discontinue use of the site.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the site shall be resolved exclusively in the state or federal courts located in the State of New Jersey, and you consent to personal jurisdiction in those courts.

If you have questions about these Terms and Conditions, email us at [email protected].